98qkr believes that gaming should be entertaining, not harmful. We have built a comprehensive responsible gaming framework that gives Pakistani players the tools, information, and support they need to keep their experience fun, safe, and well within their personal limits.
Our Commitment in Numbers
If you feel your gambling is getting out of hand, 98qkr's self-exclusion tool lets you suspend your account for a period of your choosing — from 30 days up to a permanent exclusion. Once active, the exclusion cannot be reversed until the chosen period expires, giving you the space you need.
Set daily, weekly, or monthly deposit limits directly from your 98qkr account settings. Limits take effect immediately and can only be decreased with instant effect — increases require a mandatory cooling-off period before they are applied, protecting you from impulsive decisions.
Set a maximum session duration for your gaming activity. When your set time is reached, 98qkr will notify you and, if you have enabled the hard limit option, automatically end your gaming session. Regular break reminders are also available for less intensive monitoring.
In addition to deposit limits, 98qkr allows you to set a maximum net loss amount per day, week, or month. Once your loss limit is reached within the set period, all further wagering is suspended until the period resets, regardless of your account balance.
Reality check notifications remind you how long you have been playing and how much you have wagered during the session. If you need a short break without full self-exclusion, the cool-off period tool suspends your account for 24 hours, 7 days, or 30 days at your request.
Players who are managing their gaming activity can opt out of all promotional communications and bonus offers at any time. This ensures you are not tempted by marketing messages during periods when you are trying to reduce or pause your gaming activity on 98qkr.
How It Works
Requesting a self-exclusion on 98qkr is straightforward. You do not need to explain your reasons, and there is no waiting period — your exclusion is applied as soon as the request is confirmed. Here is how to do it:
Access your account via the 98qkr Login page. If you are having trouble logging in, contact the 24/7 live chat support team who can initiate the exclusion on your behalf.
Find the Responsible Gaming section within your account settings panel. All protection tools — including self-exclusion, deposit limits, and session timers — are located here.
Choose your preferred exclusion period: 30 days, 90 days, 180 days, 1 year, or permanent exclusion. Consider your situation carefully — shorter exclusions can be extended but cannot be shortened once set.
Confirm your request. Your account will be suspended within 48 hours, all marketing communications will stop, and you will receive an email confirmation. Your account balance remains safe and accessible upon reactivation.
Important: Exclusion is Binding Once a self-exclusion is confirmed on 98qkr, it cannot be reversed before the chosen period expires. This is intentional — it protects you from reversing the decision in a moment of impulse. If you are in crisis, please reach out to support immediately.
Set your maximum deposit amount on a daily, weekly, or monthly basis from your account settings. Reductions apply immediately. Increases apply only after a mandatory 7-day cooling-off period.
Configure automatic notifications that alert you when you have been playing for 30, 60, or 90 minutes. A hard session limit will end your session automatically, regardless of your current activity.
Not ready for full self-exclusion? The cool-off feature suspends your account for a short, defined period — 24 hours up to 30 days — giving you a breathing space without committing to a longer exclusion.
Know the Signs
Problem gambling can develop gradually. Recognising the warning signs early — in yourself or someone you know — is the first step toward getting help. 98qkr takes these signs seriously and encourages players to seek support without hesitation.
Spending more money on gambling than you can afford to lose, or gambling with money set aside for rent, food, or family expenses.
Feeling the need to gamble with increasingly larger amounts of money to get the same level of excitement or satisfaction.
Returning to gambling the next day to try to win back money you lost — often called "chasing losses."
Feeling restless, irritable, or anxious when you try to cut down or stop gambling, similar to withdrawal symptoms.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Gambling to escape problems, relieve stress, depression, or feelings of anxiety rather than for entertainment.
Neglecting responsibilities at work, at home, or in your relationships in order to spend more time gambling.
Making repeated unsuccessful efforts to control, cut back, or stop gambling, despite recognising the harm it is causing.
If You Recognise These Signs Recognising a problem is a sign of strength, not weakness. If any of the above warning signs apply to you, we strongly encourage you to use the 98qkr self-exclusion tool immediately and to reach out to the 98qkr responsible gaming support team. Our advisors are trained and discreet, and will help you access the right resources without judgement.
Self-Assessment
Ask yourself the following questions honestly. This is not a diagnostic tool, but it can help you reflect on your current relationship with gambling. If you answer "yes" to two or more of these questions, we strongly encourage you to reach out for support.
Have you ever gambled with money that was meant for essential expenses like food, rent, school fees, or utility bills?
Do you find it difficult to stop gambling once you have started, even when you had planned to stop?
Have family members, friends, or colleagues expressed concern about how much you gamble?
Have you ever borrowed money or sold possessions in order to fund your gambling?
Do you feel anxious, depressed, or irritable when you are not able to gamble for a period of time?
Have you ever tried to hide the extent of your gambling from people close to you?
Has gambling caused significant problems in your work, family life, or finances over the past 12 months?
Our Approach
Responsible gaming is not just about the tools we offer — it is also about how 98qkr actively monitors player behaviour to identify potential harm before it escalates.
98qkr uses automated systems to flag unusual patterns in player behaviour — including sudden increases in deposit frequency, extended gaming sessions, and significant deviations from a player's typical activity profile.
When our systems identify a player who may be at risk, the 98qkr responsible gaming team will proactively reach out to that player to check in, provide information about available tools, and offer support — without waiting for the player to raise a concern themselves.
All 98qkr customer support staff receive dedicated responsible gaming training. They are equipped to recognise the signs of problem gambling during support interactions and to escalate appropriately to specialist responsible gaming advisors.
Every player must complete identity verification before depositing or withdrawing. This process confirms age eligibility (21+) and helps prevent underage gambling. Identity documents are checked against official records as part of our KYC process.
As a licensed and regulated international gaming operator, 98qkr submits regular responsible gaming compliance reports to its licensing authority. Our responsible gaming practices are subject to independent audit to ensure they meet the highest international standards.
Age Restriction
98qkr enforces a strict minimum age of 21 years for all gaming activity on the platform. This is not merely a registration checkbox — it is a policy we enforce through mandatory identity verification for every account before any real-money activity is permitted.
Pakistani players registering on 98qkr must submit valid government-issued identification — including their CNIC — which our KYC team verifies against official records. Any account where age cannot be confirmed will remain restricted from real-money play until verification is complete.
If 98qkr has reason to believe that a player is under 21, the account will be suspended immediately, all funds frozen pending investigation, and the matter reported to the relevant regulatory authority. The safety of young people is non-negotiable and takes precedence over any commercial consideration.
Parents and guardians in Pakistan who are concerned that a minor in their household may be accessing online gaming platforms should consider installing parental control software on shared devices and keeping login credentials for any adult gaming accounts strictly confidential.
Report Underage Access If you believe that a person under 21 has registered or is actively using a 98qkr account, please contact our support team immediately at [email protected]. We will investigate urgently and take appropriate action within 24 hours.
Every 98qkr account must pass CNIC-based identity verification before real-money play is enabled. No exceptions are made regardless of the deposit amount.
Never share your 98qkr login credentials with anyone, including family members. Use a strong, unique password and enable two-factor authentication to prevent unauthorised account access.
If you share devices with family members who are under 21, consider using parental control tools at the device or router level to restrict access to online gaming platforms.
Healthy Habits
For the vast majority of 98qkr players, gambling is exactly what it should be — a fun, exciting form of entertainment. These practical tips help you keep it that way.
Decide on your entertainment budget before you log in — and stick to it. Think of it the same way you would budget for a restaurant meal or a cinema outing. Once it is spent, the session is over.
Losing streaks are a normal part of gambling. If you have hit your budget for the session, close the game and come back another time. Chasing losses almost always leads to bigger losses, not a recovery.
Extended, uninterrupted gaming sessions can distort your sense of time and money. Set session time alerts on 98qkr and take regular breaks — step outside, have a chai, and come back fresh.
Gaming is healthiest when it is one of many activities you enjoy. If you find that gambling is gradually displacing other interests — cricket with friends, family time, hobbies — that is a signal worth paying attention to.
Getting Help
If you or someone you know needs help with problem gambling, support is available. You are not alone, and reaching out is the right decision. 98qkr's support team is available around the clock through the following channels:
Our responsible gaming support advisors are available 24 hours a day, 7 days a week via live chat in your 98qkr account dashboard. You can request self-exclusion, limit adjustments, or simply talk through your concerns — all conversations are confidential.
For formal responsible gaming requests — including self-exclusion, account restrictions, or data subject requests — you may write to the 98qkr responsible gaming team at [email protected]. Mark your subject line "RESPONSIBLE GAMING REQUEST" for priority handling. All requests are acknowledged within 24 hours.
As a licensed and regulated international gaming operator, 98qkr is accountable to its licensing authority for responsible gaming compliance. If you feel that 98qkr has not adequately addressed your responsible gaming concern, you have the right to escalate to the relevant gaming regulatory body under our operating licence. Our support team can provide you with the relevant contact information.
A Note on Confidentiality All responsible gaming requests and communications with the 98qkr support team are handled in strict confidence. Your account details, the nature of your request, and any personal disclosures you make will not be shared with any party outside the 98qkr responsible gaming team, except where required by law or our licensing obligations. We are here to help, not to judge.
If you feel that your gaming is no longer under control, or if you simply need a break, 98qkr's self-exclusion and cool-off tools are available 24/7. Taking a pause is a sign of strength, not weakness. Our support team is here to help you through the process with zero judgement.